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Monolith
Beta — limited access

One platform for your entire business

CRM, communications, and documents — unified under one login, one bill, one team. Purpose-built for trades and service businesses, with Moli AI surfacing the right data at every step.

The Monolith suite

Three products. One platform.

Every product is built by the same team against the same data model. No integration tax, no data re-entry, no "Zapier layer between your own tools."

CRM

Monolith CRM

Beta

The modern CRM for field service, commerce, and inventory.

  • Customer & contact management
  • Proposals, invoices, payments
  • Work orders & scheduling
  • Industry-specific modules
Connect

Monolith Connect

Beta

Your CRM's built-in softphone and messaging hub.

  • Voice calls & browser-based softphone
  • SMS & conversation threading
  • IVR & call routing
  • Moli call summaries
Docs

Monolith Docs

Beta

Documents and templates plugged into your CRM.

  • Browser-based DOCX editing
  • Real-time collaboration
  • Template authoring for CRM
  • PDF generation pipeline

Stop paying for tools that don't talk to each other

Most service businesses cobble together 6–10 disconnected SaaS tools. Monolith replaces the stack — with the integrations already built in.

Before Six to ten disconnected tools
  • CRM subscription
  • Phone system
  • SMS platform
  • Document editor
  • Billing dashboard
  • Cloud file storage
  • Scheduling tool
  • Invoicing app

Eight bills. Eight logins. Eight admin panels. Zero integrations that actually work.

After One Monolith platform

Monolith Platform

CRM Connect Docs

Powered by Moli AI

One login. One bill. One team behind the whole stack.

Save money

Stop paying five subscriptions and reconciling five bills.

Save time

No copy-paste between tools. Data flows where it needs to.

Stay connected

Every call, document, and record tied to the same customer.

See how it all works together

One customer interaction flows across every product, with no handoffs to build or maintain.

  1. Connect
    Connect

    Customer calls your business.

  2. CRM
    CRM

    Call auto-logs to the account.

  3. Docs
    Docs

    Generate a proposal from a template.

  4. CRM
    CRM

    Send the invoice.

  5. Monolith
    Platform

    Get paid.

Moli

With Moli

Every step gets smarter.

Moli summarizes the call, drafts the proposal line items, suggests the follow-up, and can author an automation from a plain-language prompt when you say "do this every time."

Powered by Monolith Platform

Enterprise infrastructure. Startup simplicity.

The platform underneath the products. Configured by admins, extended by developers, and used by your whole team.

Single Sign-On

One login for you and your team — across every Monolith product you use.

Permissions

Give every employee exactly the access they need. Scope by business unit, territory, product, or record. Nobody sees what they shouldn’t.

Multi-Business

Run multiple businesses from one Monolith account. Employees see only their business unit; admins see every operation and report across all of them.

Storage

Secure cloud storage that scales with you. Dedicated buckets or S3-compatible options when you need more control.

Audit Log

Every record change, login, and admin action is tracked. Know who did what, when — compliance-ready by default.

Real-time Sync

Updates reach every device instantly. No refresh, no polling — your team sees changes the moment they happen.

Automations

No-code rules that trigger across products. Invoice generated → text the customer → log the activity. Moli can write them for you.

Moli AI

Surfaces the right record, drafts the follow-up, and writes the automation — in plain language, right where you work.

Industry-specific modules

Built for the trades you actually run

Designed from day one for service businesses. Pick your trade during onboarding and the right modules light up — no generic CRM contortions required.

Field Service

Smart routing and dispatch so the right tech gets to the right job.

Dispatch gantt · Smart routing · Service resources

Partner Relationships

Run both sides of the fulfillment relationship — delegate to partners or receive work from a master agent.

Master-agent & partner modes · Cross-tenant sync · Billing & inventory reconciliation

Door-to-Door Sales

Territory management, lead capture, and commissions — built for the field.

Territory boundaries · Lead capture · Commission calculations

HVAC

Manage service calls, track equipment, invoice on-site.

Maintenance contracts · Seasonal programs · Warranty tracking

Plumbing

Schedule appointments, order parts, get paid faster.

Permit tracking · Fixture inventory · Recurrence workflows

Electrical

Proposals, permits, work orders, all in one place.

Load calculations · Inspection workflows · Panel inventory

Roofing

Inspections, measurements, and insurance jobs on one record.

Inspections · Measurement packets · Insurance claims

General Contracting

Subs, materials, progress billing, done right.

Sub management · Change orders · Lien waiver tracking

Restoration

Water, fire, and mold jobs with the claims and photos baked in.

Insurance claim tracking · Job photo docs · Emergency dispatch

Cleaning

Recurring routes, crew scheduling, and customer preferences in one place.

Recurring services · Crew rosters · Checklist templates

Pest Control

Treatment plans, recurring visits, and compliant chemical logs.

Treatment plans · Chemical logs · Recurring service routes

Landscaping

Route density, recurring services, and seasonal crews without spreadsheets.

Route density · Recurring visits · Seasonal crew management

Don't see your trade? Let us know on the beta form — we're expanding coverage.

Ready to simplify your business?

Products are currently in Beta. Join the waitlist and we'll follow up based on fit and rollout timing.